General terms and Privacy notice Clivewitham.com
Who are we?
Komorebi Institute is the data controller (firstname.lastname@example.org). This means we decide how your personal data is processed and for what purposes.
Whose information does this privacy notice apply to?
This privacy notice applies to information we collect from:
people who subscribe to our newsletters
people who message via the web page form
What is personal data?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. Examples of personal data we may hold about you include your contact and appointment details.
How do we process your personal data?
We comply with our obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data. We use our personal data for the purposes set out below.
Sections 1, 2, 3 and 4 apply to subscribers to our newsletters and website
We store all your paper data in a lockable fireproof filing cabinet. We do not store any client data on our website. We do not store any bank or card payments details anywhere. Any electronic data is safely stored in encrypted form, backed up offsite using a GDPR compliant company.
1. We maintain and use records of subscribers to our newsletters, only with their consent, for marketing purposes.
2. We use a third party provider (www.mailchimp.com) to deliver our e-newsletters. For more information about how (www.mailchimp.com) processes data, please see (https://mailchimp.com/legal/privacy/).
3. We store all your paper data in a lockable fireproof filing cabinet. We do not store any client data on our website. We do not store any bank or card payments details anywhere. Any electronic data is safely stored in encrypted form, backed up offsite using a GDPR compliant company.
Sharing your personal data
Your personal data will be treated as strictly confidential, and will be shared:
with the relevant authority such as the police or a court, if necessary for compliance with a legal obligation to which we are subject e.g. a court order
For further details about the situations when information about you might be shared please see the Information Commissioner’s website at https://ico.org.uk/for-the-public/personal-information/sharing-my-info/
How long do we keep your personal data?
We keep your personal data for no longer than reasonably necessary. At any time you may request that changes are made to your contact details.
Your rights and your personal data
Unless subject to an exemption under the GDPR, you have certain rights with respect to your personal data as set out below.
The right to request a copy of your personal data which we hold about you.
The right to request that we correct any personal data if it is found to be inaccurate or out of date.
The right to request your personal data is erased where it is no longer necessary for us to retain such data.
The right to withdraw your consent to the processing at any time. This right does not apply where we are processing information using a lawful purpose other than consent.
The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability).
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.
The right to object to the processing of personal data.
The right to be informed if your data is lost. We shall also inform the Information Commissioner’s Office in accordance with the time limits in the GDPR.
The right to lodge a complaint with the Information Commissioner’s Office.
For further details about these rights please see the Information Commissioner’s website at https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/
If we wish to use your personal data for a new purpose, not covered by this Privacy Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
For our online course, we take your investment seriously, and we’d appreciate if you took our investment of time and resources into your treatment success seriously as well. Due to the nature of the services and/or products provided, refunds will not be given unless otherwise specified in writing.
Should you not be able to attend a live workshop due to illness or disability, you can receive a refund or attend another workshop instead, after providing a valid medical certificate. To process a refund a 30 Euro refund fee is applied.
To exercise all relevant rights, queries or complaints please in the first instance contact us at email@example.com.
You can contact the Information Commissioner's Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.